How long is the warranty period?
All Thermrad panel and design radiators have a warranty period of 10 years.
The Thermrad Basic towel radiator range has a warranty period of 5 years.
Underfloor heatingThe steel and composite (plastic) underfloor heating manifold has a 10 year warranty. The manufacturer’s warranty of two years applies to such fittings as pump, valves and couplings. Together with the underfloor heating pipes, connectors and couplings and assembly system, a 10 year system warranty applies.
What does the warranty cover?
This warranty covers manufacturing faults if the radiator is used under normal conditions in a heating system with hot water.
Any faults caused by faulty installation, careless use and transport / damage through incorrect use are excluded from the warranty.
Are there any variations in the warranty conditions?
Because rust/corrosion is often caused by improper use or damage to the radiator, these cases are subject to different warranty conditions.
Due to the increased risk of corrosion, we recommend that radiators are fitted at least 1.5 metres from the “wet area” (bathroom).